We respect and protect the privacy of our users.
We do not automatically collect personal information about you when you visit this website.
You can use this website without telling us who you are or revealing other personal information.
If you fill out our feedback form, you do not need to identify yourself or use your real name.Back to top
What this policy applies to
This policy applies to the dta.gov.au website managed by the Digital Transformation Agency (DTA).Back to top
How we collect and use your information
If you fill in a feedback or contact form on any of our pages we may collect the email address you provide and any other identifying information you include, such as a name or phone number.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share personal information.
If you ask us about an issue that needs to be dealt with by another agency, we will provide you with the necessary details so that you can make contact with that agency yourself.
You may opt out of further contact from us at any time by emailing email@example.comBack to top
How we protect your personal information
This site is hosted in Australia in secure, government-accredited facilities. To help protect the privacy of the data and personal information we collect and hold, we maintain physical, technical and administrative safeguards.
Access to your personal information is restricted to employees who need it to provide services to you.Back to top
To improve your experience on our site, we use ‘cookies’. Cookies are an industry standard and most major websites use them.
A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You can read more about what information is collected in the cookies from our site.
Our website uses a range of analytics services which send website traffic data to servers offshore.
These services do not identify individual users or associate your IP address with any other data held by the company for other purposes.
We use reports provided by analytics providers to help us understand website traffic and web-page usage.
By using this website, you consent to the processing of data about you for the purposes set out above.
MailChimp and privacy consent
To provide our news we use MailChimp, which provides online tools to create, send and manage emails.
MailChimp may collect personal information, such as distribution lists that contain email addresses, and other information relating to those email addresses.
We will only use this information to:
create, send and manage emails relating to the work of the DTA
measure email campaign performance
improve the features for specific segments of customers
evaluate your use of our website
compile reports on website activity for website operators, and
provide other services relating to website activity and internet usage.
MailChimp may transfer this information to third parties where required to do so by law, or where such third parties process the information on MailChimp’s behalf.
MailChimp collects information about when you visit the website, when you use the services, your browser type and version, your operating system and other similar information.
MailChimp is based in the United States of America (USA) and the information collected about your use of the website (including your IP address) will be transmitted to and stored by MailChimp on servers located outside Australia.
We are required to inform you that by subscribing to our eNewsletter:
You understand and acknowledge that this service utilises a MailChimp platform, which is located in the United States of America (USA) and relevant legislation of the USA will apply.
Australian Privacy Principle 8.1 contained in Schedule 1 of the Privacy Act will not apply.
You understand and acknowledge that MailChimp is not subject to the Privacy Act 1988 (Cth) and you will not be able to seek redress under the Privacy Act 1988 (Cth) but will need to seek redress under the laws of the USA.
You can opt out of our mailing list if you choose the ‘unsubscribe’ service provided by MailChimp in every email, or contact DTA.
TRUSTe is an independent third party that operates a globally-recognised privacy trustmark.Back to top
We also follow the Guidelines for Federal and ACT government websites issued by the Office of the Australian Information Commissioner.Back to top
How we deal with complaints and requests
At no cost you can:
request access to personal information about you that we hold
ask us to correct your personal information if you find that it is not accurate, up to date or complete
make a complaint about our handling of your personal information
You can get in touch with us to make a request for information or a complain.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.Back to top
Get in touch
You can send requests for information or complaints to firstname.lastname@example.org.
You can also send your request or complaint by post to Digital Transformation Agency, GPO Box 457, Canberra, ACT 2601.Back to top